according to section § 5 TMG for WWW.VISTA-VERDE.COM
VISTA VERDE TOURS SERVICOS TURISTICOS LDA.
C.P. 83, São Filipe
Fogo / Cabo Verde
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We attach great importance to the complete equal treatment of all genders.
In order to provide our information or offers as clear as possible, we have agreed on the masculine form, nevertheless all information relates to members of all genders. Thank you.
The majority of the pictures are owned by vista verde tours. The copyright of all pictures published on this website belongs to vista verde tours.
We would like to thank also all others for the provided graphical material:
Bernd Alter, Heike Alter, Sven-Markus Bentz (www.bentz-photography.com), Juliette Brinkmann (www.casadepoco.com), Uljana Brunzerna, Robert Erb (www.wirederb.de), Mustafa Eren, Matthias Graben (www.matthias-graben-fotografie.de), Hank by Josh Taylor, Eva Haus (www.instagram.com/theeckhaus_traveling/), Laura Kotyga, Matthias Lampel, Kiki Lima, Harald Mielke (www.naturbildarchiv.com), Antonio Monteiro, Gerd Nowak, Kai Pardon , Levi Rube, Sabine Rube, Fraser James Saville (www.whitcombejames.co.uk), Moni Sax, Sarah Schielke, Simon Schielke, Philipp Waschulewski, Michael Will (www.gpstrackfinder.com/de)
The imprint also applies to our Facebook page as well as all further social media content (such as Instagram, YouTube, LinkedIn, etc.).
Kai Bernhard Pardon
DISCLAIMER OF WARRANTIES
LIABILITY FOR CONTENT
The content and information provided by vista verde tours services touristicos lda. (hereinafter referred to as vista verde tours lda.) on its website are subject to constant controls, updates and reviews.
Data may be subject to changes despite careful examination. For this reason, vista verde tours lda. does not accept any liability or guarantee with regard to the accuracy, completeness and topicality of the information given on these pages. This also applies to all websites that are referred to by links on this website. At the time of linking to external websites, no legal violations were recognisable. vista verde tours lda. is not liable for the content of such sites. We emphasize that we have no influence on the design and content of the linked pages.
We are not obliged to monitor third-party information (links, statistics, etc.). Permanent monitoring of the content of the linked pages is not reasonable.
The operator of the respective pages is always responsible for the content of the linked pages.
We have set links to other pages on various pages.
GENERAL TERMS AND CONDITIONS
1. FINALISATION OF THE TRAVEL CONTRACT:
By booking a service from vista verde tours services turisticos lda. (hereinafter referred to as vista verde tours lda.) you offer us the closure of a binding travel contract. This applies to all participants listed in the registration. The main parts of the contract (price, service and date) must be specified in the travel contract. The booking must be made in writing (by e-mail).
After successful written registration, the customer receives a travel confirmation (by e-mail) from vista verde tours lda.; then the contract is concluded (please check all information and data beforehand to ensure that they are correct and complete). vista verde tours lda. is a fully acknowledged Cape Verdean company and follows the laws of this country.
2. DEPOSIT AND FINAL PAYMENT:
With the conclusion of the contract, a deposit of 20% of the total price is required to be transferred to the Cape Verdean business account of vista verde tours lda. The remaining payment is due no later than 21 days before departure, i.e. it must have been credited to the company account by this date.
If the balance has not been paid in full by the contractually agreed start of the tour, vista verde tours lda. is freed of all services and can demand the corresponding cancellation costs from the customer.
Travel documents are only sent after full payment - the guest bears any eventual disadvantages due to late payments.
3. SERVICES AND INFORMATION:
The scope of the contractually agreed services can be seen in the travel confirmation; the information contained is for vista verde tours lda. binding. vista verde tours lda. reserves the right, however, to change the services for objectively justified, unforeseeable reasons, about which the customer will be informed prior to booking.
vista verde tours lda. has to inform the customer about the passport and entry regulations applicable in the destination. Upon arrival, the passport must still be valid for 6 months. The airport security tax ("TSA") must be paid online by the traveller no later than 5 days prior to arrival: www.ease.gov.cv. The traveller is responsible for the compliance with the above regulations. All disadvantages that arise from non-compliance with these regulations are at his expense.
4. SERVICE AND PRICE CHANGES:
Changes in the routing of the itinerary cannot be ruled out due to natural circumstances. Unexpected road and weather conditions, structural changes, updated and more rewarding hiking routes can lead to changes in the itinerary described. These deviations are only made for the benefit of the guest and must represent an adequate replacement service.
vista verde tours lda. reserves the right to increase the advertised prices agreed with the booking in the event of an increase in transport costs (e.g. fuel costs) to this extent. Such a price change is possible no later than 21 days before the start of the journey. In the event of a price increase of more than 10% of the total travel price, the customer is entitled to withdraw from the travel contract free of charge.
5. INTERNATIONAL AND DOMESTIC FLIGHTS:
As vista verde tours lda. is not a European travel agency holding an IATA-license, we cannot reserve nor book any international flights. The client is totally responsible for his booking (if self-booked via internet) or authorises his travel agency to book the international flights. Domestic flight changes are normally announced at very short notice by the local airline, and in this event any additional costs incurred will be charged to the client and will not be covered by vista verde tours lda. The same is valid for ferry connections.
6. RESIGNATION BY THE CLIENT, REBOOKING:
The client can cancel his booking at any time prior to arrival; this has to be done in writing. In case of cancellation, vista verde tours lda. will apply the following cancellation costs with respect to the total travel price:
before 30 days of arrival: 15% of the total price
between 29. and 22. day before arrival: 25% of the total price
between 21. and 15. day before arrival: 35% of the total price
between 14. and 7. day before arrival: 45% of the total price
between 6. and 1. day before arrival: 85% of the total price
24 hours before arrival or no show: 100% of the total price
In all cases costs for the domestic flights will be charged to the client, irrespective of date of cancellation.
7. WITHDRAWAL / TERMINATION BY VISTA VERDE TOURS LDA.:
vista verde tours lda. can withdraw from the travel contract in the following cases or terminate the travel contract without notice after beginning of the journey:
If the traveller disrupts the performance of the services despite a warning, or if he behaves in breach of the contract to such an extent that the immediate cancellation of the contract is justified.
In the event of termination by vista verde tours lda., the company keeps the right to the travel price, however, the value of the saved expenses as well as the advantages that vista verde tours lda. obtained from any other use of the unused services, including the amounts credited to him by service providers.
vista verde tours lda. is liable for
- conscientious travel planning
- the careful selection of service providers / partners
- the correctness of all services specified in the travel description
Participation in a service by vista verde tours lda. takes place as an independent traveller, on your own responsibility and at your own risk.
9. TRAVEL INSURANCE / REGULATIONS, RISKS IN HIKING TOURS:
The participant is responsible for compliance with the legal provisions of the country of travel as well as for adequate insurance cover.
Since there is an increased risk of accidents, injuries and illness when hiking in nature, damage cannot be ruled out even with responsible support from the local hiking guide. The customer has to bear these risks himself, provided that the hiking guide has not negligently breached his obligations and thereby contributed to the customer's damage.
10. REGISTRATION OF CLAIMS AND STATUTE OF LIMITATIONS:
If the customer wants to contact vista verde tours lda. to register claims for non-rendered services, he must announce these claims within one month of the end of the contractually agreed end of the trip. After that, this is only possible if the customer was prevented from complying with the deadline through no fault of his own. Contractual claims by the customer expire within one year. The statute of limitations begins on the day on which the trip should end according to the contract.
If possible, travel problems have to be reported still on site to vista verde tours lda. that the agency has the opportunity to remedy this deficiency.
11. RESTRICTIONS AND LIMITATIONS:
Errors in prices and dates reserved.
As of APRIL 2023
VISTA VERDE TOURS SERVICOS TURISTICOS LDA.
FOGO / Cabo Verde
NIF / VAT Number: 251185524